Support · .ai

Help with your membership

Support requests are handled from your account once accounts are enabled, so we can see your subscription status.

Prompts won't unlock

Access depends on an active subscription. Your account page shows the current status and the paid period.

Billing records

Each payment stores the amount, any discount and the billing currency, with a receipt. Repeated provider notifications never create duplicate records.

Cancellation

Cancellation and refund conditions are in the .ai policies.

Contact

Support address: [support address not yet configured]. Until a monitored address is supplied, use the contact page.